FAQ

Answering Your Most Asked Questions

 

HOW SHOULD PEPTIDE X BE USED?
As a research company, we encourage individuals interested in peptides to conduct thorough research to understand their properties and functions. ROPANALABS products are exclusively sold for research purposes. We strictly prohibit inquiries regarding human consumption.

 

CAN I RETURN MY ORDER?
Unfortunately, we cannot accept returns for refunds due to the nature of the research products we sell. This policy is clearly stated in our terms and conditions. Exemptions to online returns include health protection and hygiene reasons. However, if you wish to cancel an order that has not yet been shipped, we are happy to assist you with a refund. Please contact us via the provided contact form.

 

MY PACKAGE HAS NOT ARRIVED.
With the high volume of orders we process weekly, we provide customers with tracking details via email. If any issues arise, customers can contact their local postal service and provide the tracking number for assistance.

 

DO YOU SHIP TO COUNTRYX?
We have a wide customer base across many countries, including Europe, USA, Australia, UAE, and Russia, among others. It is important to ensure compliance with your local laws regarding research peptides, as we cannot be held responsible for any seizure or destruction of parcels. In the event of an issue, we strive to work with customers and offer one reshipment of the parcel as a solution.